Privacy Policy
We are committed to protecting your privacy at Spinfin Casino. Every piece of information you share with us is handled with care, transparency and strict adherence to applicable data protection standards so you can enjoy our games and services with complete confidence.
Information We Collect
When you create an account or use our platform we collect the personal details necessary to provide our services and meet regulatory obligations. This typically includes your full name, date of birth, residential address, email address and telephone number. We also require certain identification documents to verify your identity and comply with anti-money laundering requirements.
In addition to the information you give us directly, our systems automatically collect technical data each time you visit. This includes your IP address, browser type and version, device operating system, pages viewed, time spent on the site and referral source. We may also record details of your gaming activity such as bets placed, games played and transaction history.
How We Use Your Information
The primary purpose of collecting and processing your data is to deliver a secure, personalised gaming experience. We use the information to open and manage your account, process deposits and withdrawals, provide customer support, and ensure compliance with legal and licensing conditions.
With your consent or where we have a legitimate interest, we may also use your data to send promotional offers, bonuses and updates that we believe will interest you. You can adjust your marketing preferences at any time through your account settings or by contacting our support team.
Sharing and Disclosure
We do not sell your personal data to third parties. However, we may share information with carefully selected partners who assist in operating our services. These include payment processors, identity verification agencies, fraud prevention services and our licensing authorities when required by law.
All third parties are bound by contractual obligations to keep your information secure and to use it only for the purposes we specify. We may also disclose data where we are legally obliged to do so, for example in response to a court order or to protect the rights and safety of our users and the public.
Cookies and Tracking Technologies
Our website uses cookies and similar tracking technologies to enable certain functions, analyse traffic and deliver content tailored to your preferences. Essential cookies allow you to log in and place bets, while analytical and preference cookies help us understand how our site is used and improve your experience.
You can manage your cookie choices through your browser settings or the cookie consent tool provided on our site. Please note that disabling certain cookies may affect the functionality of the platform.
Data Security
We take the security of your personal information seriously and implement appropriate technical and organisational measures to protect it. These include encryption of sensitive data, secure servers, access controls and regular security reviews. While no system can guarantee complete security, we work continuously to minimise any risks.
Your Rights
You have the right to request access to the personal data we hold about you, to have inaccurate information corrected, or to request deletion of your data where we no longer have a legitimate reason to keep it. You may also object to certain types of processing or ask us to restrict how we use your information.
To exercise any of these rights, simply contact our customer support team with proof of your identity. We will respond to your request within the timeframes required by law.
Retention of Data
We retain your personal information only for as long as necessary to fulfil the purposes for which it was collected, to satisfy legal and regulatory obligations, and to resolve any disputes. Once your data is no longer required it is securely deleted or anonymised.
Changes to This Privacy Policy
We may update this policy from time to time to reflect changes in our services or legal requirements. The latest version will always be available on our website and we encourage you to review it periodically. Continued use of our services after any changes constitutes acceptance of the updated policy.
Contact Us
If you have any questions or concerns about how we handle your personal information, please contact our support team through the live chat facility or by email. We aim to resolve any privacy-related matters promptly and transparently.